77

Use cases

41 capabilities in applied AI. Designed, built and running in production.

This is what we do, grouped by technical family so you can find the right solution without needing to know the technology behind it. The examples are representative and anonymised to protect client confidentiality.

Technician reviewing drawings in a workshop

The catalogue

Filter by family, sector or technology.

41 of 41 capabilities

  • 01 · Conversational assistants

    Citizen chatbot for public services

    Web and WhatsApp assistant that lets citizens deal with procedures, grants and regulations without visiting the council or ringing its helpline.

    ConversationalSearch

  • 01 · Conversational assistants

    Academic chatbot for universities

    Assistant with SSO via the institution's LDAP/SAML and RAG over degree programmes, enrolment and academic regulations. Multilingual.

    ConversationalSearch

  • 01 · Conversational assistants

    Tourism chatbot for smart destinations

    Multilingual assistant (ES/EN/CA/FR/DE/IT) with geolocation for points of interest, events, dining and getting around.

    ConversationalSearch

  • 01 · Conversational assistants

    CRM-integrated corporate chatbot

    Assistant with tool calling over your open-source CRM: looks up customers, opens tickets, drafts emails, runs workflows.

    ConversationalAgents

  • 01 · Conversational assistants

    WhatsApp AI receptionist for clinics

    Assistant that manages appointments in Google Calendar, transcribes voice notes and hands over to a person when it detects an emergency. Pay-per-use pricing.

    ConversationalAgents

  • 02 · Autonomous agents

    AI agents for back-office modules

    LangGraph agents that run the client's administrative processes, with predictive observability and an AI Act audit log.

    AgentsCompliance

  • 02 · Autonomous agents

    Conversational BI with text-to-SQL

    Agent that queries your operational databases and returns indicators in natural language, with semantic validation and SQL injection protection.

    AgentsData

  • 02 · Autonomous agents

    Regulatory query agent

    RAG over the Official State Gazette (BOE), the Public Sector Contracts Act and sector regulations. Distinguishes current from repealed provisions and cites the relevant articles.

    AgentsSearchCompliance

  • 02 · Autonomous agents

    QA and automated testing agents

    Agents that generate tests, detect regressions and check legacy code against OWASP patterns.

    Agents

  • 02 · Autonomous agents

    Predictive observability agent

    Monitors logs and metrics, predicts incidents before they happen and proposes corrective measures in natural language.

    AgentsData

  • 02 · Autonomous agents

    Multichannel sales prospecting agent

    Outreach sequences across LinkedIn, email and X with AI personalisation, genuine-reply detection and automatic suppression lists.

    AgentsConversational

  • 02 · Autonomous agents

    Quiz and exam generation agent

    Quizzes from text, PDF, URL or YouTube. Multiple choice, open-ended questions, matching, ordering. Anti-cheating controls and automatic marking.

    AgentsModels

  • 03 · Search and knowledge

    RAG over corporate documentation

    Semantic search with role-based access control over your intranet, manuals and procedures. Verifiable source citations.

    Search

  • 03 · Search and knowledge

    Multi-framework RAG for EU compliance

    GDPR + NIS2 + EAA + AI Act platform that analyses your website and documents, maps obligations and generates the mandatory documentation.

    SearchCompliance

  • 03 · Search and knowledge

    RAG over audio and video transcripts

    Whisper transcription + semantic search with timestamps over council plenaries, lectures or video training courses.

    SearchModels

  • 03 · Search and knowledge

    Semantic search over case law

    RAG over rulings and regulations with legal citation checking and comparison of case law across courts.

    SearchCompliance

  • 04 · Process automation

    CDC and sync across heterogeneous systems

    Log-based change data capture across Oracle, SQL Server, PostgreSQL and Mongo with exactly-once delivery. No impact on production.

    Data

  • 04 · Process automation

    Open-source ITSM and ticketing

    Incident platform with LDAP/SAML SSO, 2FA, condition-action automation and a self-service web portal.

    Agents

  • 04 · Process automation

    Multichannel citizen communication

    WhatsApp + SMS with geographic segmentation, AI-assisted campaign generation and auditable tracking.

    ConversationalAgents

  • 04 · Process automation

    Automated report generation

    Pipeline that extracts operational data and produces DOCX/PDF reports with written analysis and historical comparisons.

    AgentsData

  • 04 · Process automation

    AI-assisted technical proposals

    RAG over the history of winning proposals + analysis of the tender specifications. Cuts bid preparation time from 40-80 hours to 5-10.

    AgentsSearch

  • 05 · Governance and compliance

    AI Act governance platform

    AI system register, risk classification, impact assessment and drift and bias monitoring.

    Compliance

  • 05 · Governance and compliance

    ALTAI trustworthy AI audit

    Assessment against the seven EU ALTAI requirements, with a certifiable report for public tenders.

    Compliance

  • 05 · Governance and compliance

    Automated multi-framework compliance

    Technical scanner and document generator (accessibility statement, privacy policy, AI register) for European SMEs.

    ComplianceSearch

  • 06 · AI security

    AI security audit of live assistants

    Scans the AI chatbots on a website for exposed internal instructions, disclosed commercial terms and data leaks, quoting the exact excerpt that proves each finding.

    SecurityConversational

  • 06 · AI security

    Adversarial testing of LLMs and agents

    A suite of tests against the assistant and its connected tools: prompt injection, jailbreaks and goal hijacking, scored by a judge model against a rubric.

    SecurityAgents

  • 06 · AI security

    Guardrails and output filters

    System prompt rewrite, input and output filters, and explicit limits on what the agent can query or run. Regression tests keep the hole closed.

    SecurityConversationalCompliance

  • 06 · AI security

    RAG and tool hardening

    Role-based access control over the sources, sanitisation of the context that reaches the model and least-privilege permissions for every tool connected to the agent.

    SecuritySearch

  • 06 · AI security

    Continuous assistant monitoring

    Regular rescans, with an alert whenever a prompt change or a new source reopens a previously closed leak.

    SecurityCompliance

  • 07 · Vertical platforms and synthetic data

    Corporate AI platform for insurance

    Internal catalogue of models (classification, fraud, OCR) with centralised governance, costs and observability.

    ModelsAgentsCompliance

  • 07 · Vertical platforms and synthetic data

    AI tooling for a business accelerator

    Programme management with automatic startup assessment, mentor matching and reports for European funders.

    AgentsData

  • 07 · Vertical platforms and synthetic data

    Crowd-capacity digital twin

    Digital twin for footfall scenarios and mass events. Tests measures before they are rolled out.

    DataModels

  • 07 · Vertical platforms and synthetic data

    Synthetic data for health research

    Synthetic datasets that preserve statistical properties without personal information. K-anonymity and differential privacy.

    ModelsDataCompliance

  • 07 · Vertical platforms and synthetic data

    Federated data spaces (Gaia-X)

    IDS/Gaia-X-compliant sector data space for sharing data between organisations without giving up data sovereignty.

    DataCompliance

  • 08 · Custom models and prediction

    Fine-tuning open-weight LLMs for your sector

    Mistral or Llama tuned on the client's own corpus. Meets EU sovereignty requirements and lowers inference costs.

    Models

  • 08 · Custom models and prediction

    Forecasting and anomaly detection

    Time-series models (Prophet, ARIMA, deep learning) and anomaly detection on operational metrics.

    ModelsData

  • 08 · Custom models and prediction

    Supervised classification for clinical triage

    Symptom triage model for a remote health assistant, trained on synthetic data. Auditable and reproducible.

    ModelsCompliance

  • 08 · Custom models and prediction

    Custom OCR for specialist documents

    Structured field extraction from policies, invoices, prescriptions or case files. Incremental retraining from user feedback.

    ModelsData

  • 08 · Custom models and prediction

    Model evaluation and benchmarking

    Reproducible harness to compare LLMs and classical models on your specific task, with metrics tailored to your case rather than generic ones.

    ModelsCompliance

How we organise it

Eight technical families. Pick the one closest to your need.

Each family groups between three and seven capabilities. You do not need to know which one is yours: the assessment identifies it.

  • 01

    Conversational assistants

    Chatbots and voice assistants for web, WhatsApp and phone, with search over your own information, handover to a person and conversation analytics. Customer service, health, training and internal support.

    6 capabilities

  • 02

    Autonomous agents

    Agents that run real business processes: they query internal systems, answer business questions about your data, monitor, test and prospect, with a full, auditable trace of every step.

    7 capabilities

  • 03

    Search and knowledge

    Semantic search across your intranet, regulatory documents or recordings. Role-based access control, mandatory source citations in every answer and incremental indexing.

    4 capabilities

  • 04

    Process automation

    Connecting systems that do not talk to each other, incident management, multichannel communication, automated reports and AI-assisted technical proposals for public tenders.

    5 capabilities

  • 05

    Governance and compliance

    Governance of AI systems under the EU AI Act, ALTAI audits and multi-framework compliance with GDPR, NIS2 and the European Accessibility Act. The mandatory documentation is generated automatically.

    3 capabilities

  • 06

    AI security

    Audit and hardening of the assistants you already have live: what information they can reveal, what triggers it and how to fix it. Includes adversarial testing, guardrails and continuous monitoring.

    5 capabilities

  • 07

    Vertical platforms and synthetic data

    AI platforms for a specific sector (insurance, legal, healthcare, business acceleration), digital simulation and privacy-preserving synthetic data generation.

    6 capabilities

  • 08

    Custom models and prediction

    Fine-tuning open models for a specific sector, forecasting and anomaly detection, supervised classification, custom document recognition and model evaluation.

    5 capabilities

Does any of this look like what you need?

Thirty minutes to assess whether it is feasible, how long it would take and what it would cost. If it is not a fit for what we do, we will tell you and point you to the right specialist.

Book a free assessment →